KEY DIMENSIONS OF PROACTIVE CONFLICT MANAGEMENT CULTURE: AN EXPLORATORY APPROACH

ESTRELLA P. CAÑONERO

Abstract


This study employed an exploratory mixed-method design, beginning with qualitative data collection and proceeding to quantitative analysis to deepen the understanding of proactive conflict management culture. The qualitative phase involved 17 participants from selected schools in the Municipality of President Roxas, including 10 who participated in one-on-one interviews and 7 who engaged in a focus group discussion. Findings revealed three central themes reflecting teachers’ lived experiences: Proactive Conflict Anticipation and Prevention, Collegial Responsiveness and Constructive Engagement, and Leadership Influence and Organizational Alignment. Further analysis identified six dimensions that form the core structure of proactive conflict management culture, namely Leadership Support for Conflict Management, Ethical Conduct and Responsibility, Fair and Consistent Organizational Policies, Open Communication and Transparency, Proactive Awareness and Early Conflict Detection, and Collaborative Problem-Solving and Teamwork. Reliability testing established that these dimensions collectively form a coherent framework suitable for measurement. The integration of qualitative insights and quantitative validation resulted in the development of a contextually grounded assessment tool for evaluating proactive conflict management culture in educational settings.

Keywords


Proactive Conflict Management, Organizational Culture, School Leadership, Exploratory Approach, Municipality of President Roxas

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References


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DOI: http://dx.doi.org/10.65010/seairj.v7i2.264

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