THE INFLUENCE OF RECORD MANAGEMENT SKILLS AND ROLE OVERLOAD ON JOB PERFORMANCE AMONG PUBLIC SCHOOL TEACHERS: A CONVERGENT TRIANGULATION APPROACH

CHARISH MAE L. ROILO, JAYMIE A. RELLON, PhD

Abstract


This study examined the influence of record management skills and role overload on the job performance of public-school teachers using a mixed methods approach. Specifically, it aimed to determine the extent to which record management skills and role overload affect teachers’ job performance and to identify which of the variables significantly influences performance. The study employed a convergent triangulation design, where both quantitative and qualitative data were collected concurrently and integrated during the interpretation of results to provide a more comprehensive understanding of the research problem. For the quantitative strand, 150 public school teachers served as respondents and data were gathered through survey questionnaires. Descriptive and inferential statistical tools were used to analyze the quantitative data, while thematic analysis was employed to interpret qualitative responses. The findings revealed that record management skills significantly influenced the job performance of teachers, while role overload showed a negative relationship with job performance. The qualitative results further supported the quantitative findings by highlighting lived teachers’ experiences in managing school records and the challenges associated with excessive workload. The results of the study suggest that strengthening teachers’ record management competencies and addressing issues related to role overload may help improve job performance. The findings may serve as a basis for school administrators and educational leaders in developing programs and policies that support teachers in managing records effectively while maintaining a balanced workload.

Keywords


Record Management Skills, Role Overload, Job Performance, Public school teachers, Mixed Methods Research

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References


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DOI: http://dx.doi.org/10.65010/seairj.v7i4.315

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